At Foot and Ankle Texas, we understand that managing healthcare costs can sometimes be challenging, and we’re here to help. We truly care about your well-being and want to ensure that financial concerns don’t prevent you from receiving the care you need. That’s why we offer flexible payment plans to help make your treatment more affordable. If you’re facing financial difficulties or have concerns about paying for your care, please don’t hesitate to contact us. Our team is happy to work with you to find a payment plan that fits your budget and ensures you get the treatment you need without added stress. Your health and peace of mind are our top priorities, and we’re committed to supporting you every step of the way.”
Customer Service Numbers
For Billing Inquiries, call us at 833-364-8890
If you want to pay your bill by phone, call 833-364-1526
Notice to Patients: Your Rights and Protections Against Surprise Medical Bills
Foot and Ankle Texas is committed to providing transparent and fair billing practices. As a patient, you have rights and protections under the federal No Surprises Act, which aims to protect you from unexpected medical bills.
Understanding Your Rights:
- Emergency Services: You are protected from surprise or balance billing if you receive emergency care. You should not be charged more than the in-network rate, even if you receive emergency services from an out-of-network provider or facility.
- Non-Emergency Services: For non-emergency services, you are protected from surprise billing if you receive care from an out-of-network provider at an in-network facility. You will only be responsible for your in-network cost-sharing amounts (such as copayments, coinsurance, and deductibles).
- Good Faith Estimate: If you are uninsured or self-pay, you have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost. While this is only an estimate, it should provide you with a clear idea of what to expect regarding costs.
- Consent for Out-of-Network Charges: In certain situations, out-of-network providers may ask you to sign a consent form acknowledging that you will pay additional costs beyond your in-network cost-sharing. However, you are not required to sign this form, and you can seek care from another in-network provider.
What To Do If You Receive a Surprise Bill:
If you believe you have been wrongly billed or have questions about your bill, please contact our billing department at (833) 364-8890. You can also file a complaint with the U.S. Department of Health and Human Services by visiting www.cms.gov/nosurprises or calling 1-800-985-3059.
Contact Information:
For questions about your rights under the No Surprises Act or for further assistance, don’t hesitate to get in touch with us at:
Foot and Ankle Texas
(903) 651-5023
5012 S. Hwy. 75 Ste. 205
Denison TX 75020-4584